Need Help with Your Move?

Relocating can be a complex process, but you don't have to navigate it alone. At Britannia Moves, we're dedicated to making your transition as smooth and stress-free as possible. Our comprehensive support hub is your central resource for answers to common questions, practical guides, and direct access to our friendly, expert team. Whether you're moving across town or across the globe, we have the information and support you need right here. Explore our resources or get in touch – we're here to help every step of the way.

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Your Partner in a Smooth Move

At Britannia Moves, we understand that moving can bring questions and challenges. That's why we've created this comprehensive support hub, designed to be your first point of contact for all your relocation needs. Forget sifting through endless emails or waiting on hold; here you'll find immediate answers to frequently asked questions, in-depth guides covering various aspects of the moving process, and easy ways to connect with our dedicated customer support team. Whether you're simply looking for packing tips, need advice on storing your belongings, or navigating the complexities of an international move, our resources are available 24/7. We are committed to providing you with the information and assistance you need to make your moving experience with Britannia Moves as seamless and stress-free as possible. Consider this your ultimate guide and support system.

Frequently Asked Questions

Helpful Guides & Resources

Preparation is key to a successful move. Our carefully curated collection of free guides and resources is designed to equip you with the knowledge and tips you need to plan and execute your relocation efficiently. From expert packing advice to navigating the logistics of moving day and caring for your pets during transit, these downloadable resources cover essential topics to help you feel prepared and confident. Take advantage of our expertise and make your move smoother by downloading the guides relevant to your situation today.

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Ultimate Packing Checklist

Master the art of efficient packing with our comprehensive, step-by-step guide. This checklist provides practical tips on organising, sorting, and safely packing every room in your house, ensuring nothing is forgotten and everything arrives at your new home intact. Learn how to pack efficiently for different items and save time on moving day.

Download Guide
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Tips for Moving with Pets

Moving can be unsettling for pets too. This guide offers essential advice on preparing your beloved animals for the move, ensuring their comfort and safety during transit, and helping them adjust to their new environment. Includes tips for cats, dogs, and smaller pets.

Download Guide
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Moving Day Survival Kit

Moving day can be hectic. Prepare a "survival kit" box with essential items you'll need immediate access to. This guide details what to pack in this crucial box, from toiletries and basic tools to snacks and important documents, ensuring your first hours in your new home are less chaotic.

Download Guide
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Moving Your Beloved Plants

Learn how to safely transport your houseplants during a move. This guide covers everything from preparing your plants for the journey to protecting them from temperature extremes and helping them settle into their new home.

Download Guide
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Preparing Appliances for Moving

Appliances require careful preparation before transport. This guide walks you through disconnecting, cleaning, securing, and protecting your white goods and other large appliances to ensure they move safely and are ready for use at your new property.

Download Guide

Storage Support & FAQs

Our secure storage solutions provide peace of mind, but you might still have questions about accessing your unit, security protocols, available insurance options, or how to manage billing and account details. Whether you're storing short-term during renovations or longer-term while you find the perfect new home, our dedicated storage support resources are here to help. Find answers to frequently asked questions specifically about our storage facilities and services. Learn about access hours, how to properly pack items for storage, and what to do if you need to retrieve items from your unit. For anything not covered, our team is just a call or message away, ready to assist you with your storage needs.

Explore Storage FAQs
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International Relocation Help

Relocating across borders presents a unique set of challenges, from navigating complex customs regulations and understanding shipping options to managing required documentation and acclimatising to a new country. Our international relocation support is designed to provide you with expert guidance and resources every step of the way. Find information on key aspects of moving abroad, including container shipping vs. air freight, preparing for customs clearance in popular destinations, and understanding international insurance. Our experienced international move coordinators are specialists in global logistics and are available to personally assist you with planning, paperwork, and addressing any concerns specific to your destination country. We aim to demystify the international moving process and ensure your journey to a new life overseas is handled with professionalism and care.

Contact International Support

What Our Customers Say

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"The support team at Britannia Moves was simply outstanding. I was quite anxious about packing my fragile items, particularly my grandmother's antique china set and some delicate glassware. Their guidance, provided through a quick chat via the support page, was incredibly detailed and reassuring. They walked me through the best materials to use and techniques to ensure everything was packed securely. It made a huge difference to my stress levels, and everything arrived perfectly intact!"

- Sarah J., Manchester

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"I needed storage between moving out of my old flat and into my new house. I wasn't entirely sure about the process or the security of the units. Finding the storage guide on the support hub was incredibly useful. It clarified all my doubts regarding access, insurance, and security features of Britannia Moves' facilities. It gave me the confidence to book a unit right away, knowing my belongings would be safe. Excellent service and resources provided!"

- David C., Salford

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"Planning an international move felt daunting, especially figuring out the shipping logistics. I used the contact form on the support page to ask a specific question about shipping times to Spain. I received a quick and comprehensive response from the international support team within hours. Their expertise was evident, and they provided clear options and timelines. This level of service is exactly what you need when moving abroad."

- Maria P., Stockport

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"The Moving Day Survival Kit guide was a lifesaver! It sounds simple, but having that box packed with essentials meant we weren't rummaging through boxes for a kettle or basic toiletries on our first night. Britannia Moves thinks of everything, not just the big stuff. Their resources are truly helpful and practical."

- James S., Altrincham

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"I had a query about insurance coverage for a specific antique piece. I called the number provided on the support page and was connected with a knowledgeable person who explained the options clearly and helped me ensure everything was properly covered. Friendly, efficient, and trustworthy service."

- Elizabeth K., Chester

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"The online quote system was easy to use, and their response time was very fast. When I had a follow-up question about scheduling, their support team responded quickly via email. The whole process, right from getting information to booking, was smooth thanks to their accessible support."

- Thomas R., Warrington

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"I needed help with packing materials for a large house move. The packing guide gave me a good idea of what I needed, and contacting them for a specific order was simple. They were able to recommend exactly the right types and quantities of boxes and wrapping. Fantastic support and practical help!"

- Claire W., Bolton

Get In Touch for Support

Couldn't find the answer you were looking for in our FAQs or guides? Our dedicated support team is ready to assist you personally. We are committed to providing prompt, helpful, and expert support for all your moving and storage inquiries. Contact us via phone, email, or by filling out the contact form below. We're here to ensure your experience with Britannia Moves is smooth and stress-free, from your initial query through to the completion of your move.

Contact Information

Phone: 0161 782 1234

Email: info@

Address:
140 Deansgate, Unit 3,
Manchester, Greater Manchester,
M3 4JQ, UK

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